We have always worked remotely. This means that we are fully prepared to continue doing so and ensure that our customers get the best support and service from us using tools already in place.
All scheduled meetings, both internal and external are conducted via video conferencing. We use Google Hangouts and Zoom for calls with customers to discuss project details.
We are working with our customers using online shared documents to ensure goals and tasks are met. For this, we use Google Docs and Google Sheets and Trello to manage tasks. This allows for full visibility for everyone involved.
We understand that this is an uncertain time for everyone. If you have any questions or concerns we're here to help. Please get in touch with us on firstname.lastname@example.org and we will get back to you right away.
Thank you for working with us. We wish you, your colleagues and families the very best during these challenging times.